SERVICE OBJECTIVES
Rehabus is customer-oriented and committed to providing safe, reliable, comfortable and quality transport service for persons with mobility impairment.
SERVICE TARGETS
We provide the Rehabus Service to the following target groups# who have difficulties in using public transport:
(i) wheelchair users;
(ii) individuals requiring crutches or calipers;
(iii) individuals with multiple disabilities;
(iv) individuals with intellectual disabilities (only those with proven mobility issues); and
(v) the visual impaired.
# Note: “Eligible PwD holding Hong Kong Identity Card” refers to:
- any PwD who holds a Hong Kong Identity Card issued under the Registration of Persons Ordinance (Chapter 177), except those who obtained their Hong Kong Identity Card by virtue of a previous permission to and or remain in Hong Kong granted to them and for whom such permission has expired or ceased to be valid;
- any Hong Kong resident aged below 11 and with disabilities;
- any PwD who holds Certificate of Exemption.
Note: Personal data and proofs provided of a registered customer will be kept, and they should be kept for a period of another 3 years after the customer account was cancelled.













