Personal Information Updates

To enhance the quality of customer services and operational efficiency, Rehabus will launch a new integrated customer and operations management system by phases from the end of the year. By then, registered customers could handle Rehabus service-related matters more easily through our new online platform and mobile app, such as to view and update their profiles and apply for Rehabus services anytime.

To ensure the validity and completeness of customer records, a Personal Information Update Form and a Mobility Impairment Certification (a sample for reference) have been sent to customers via email or by post. Customers should return the completed form with necessary supporting documents to us as soon as possible.

For enquiries, please call Rehabus service hotline 2817 8154 (select language and then press “1” to contact our staff) during our office hours.

Thank you for your attention and cooperation.