Scope of Service

Elderly Transport Service
ETS is dedicated to provide transport service for elderly aged 60 or over who have mobility difficulties and their carers to attend medical appointments in public hospitals and clinics. Users first need to apply for membership to enjoy our services. ETS will then pool services for members who are travelling to the same area at the same time so that more passengers can be served. Please note that escorting services for going up or down stairs will not be provided.

How to Apply
Eligibility for Membership
        1. Aged 60 or over; and
        1. Have mobility difficulties but is able to go the destination independently or with the assistance of their carers.

Eligible persons can via the following ways :-

        1. complete the application form and then return the form to us by mail/email/fax or
        1. apply through the RiderWeb/ ecRide App
        1. We will inform to the successful applicant the membership number.
        1. Members can book a service appointment in the coming 60 days on a first-come-first-serve basis.

Membership Application Form

 Hotline 2348 0608

RiderWeb  https://ecride.hksr.org.hk/RiderWeb/#/orderservice

In addition, you can download the ecRide App from

Google Play Store  or   Apply Play Store                   

                          

Eligibility of Membership

Applicant for membership must meet the following requirements:
            1. Patient of HA’s hospitals or clinics;
            1. Age of 60 or above;
            1. Have mobility difficulties, but can go to waiting point at the roadside with/without the accompany persons assistance to wait for the bus;
            1. To attend the medical appointment at HA’s hospitals or clinics; and
            1. Willing to pay for the fare and follow ETS policies and regulations for members and passengers.

Fare

                    1. Members have to pay the fare in cash or by Octopus of each single trip when getting onto the bus. No refund would be made on any unused services;
                    1. One accompany person will be free of charge for the trip in order to take care of members using the service;
                    1. Due to the limited compartment space and enable us to serve more members, members are required to make advance notification during service reservation if his/her accompany person needs to use wheelchair or walking aids;
                    1. HA’s hospitals and clinics are divided into 7 clusters. Each cluster has specific area coverage of the Hong Kong Territories. ETS will charge the fare in accordance with the clusters to which the pick-up and set-down points belong. The details of fare are as follows:
Cluster of Set-down point
Cluster of Pick-up point HK Island East HK Island West Kowloon East Kowloon Central Kowloon West NT East NT West Latau Island
HK Island East HK$15 HK$30 HK$70 HK$70 HK$70 HK$70 HK$70 HK$70
HK Island West HK$30 HK$15 HK$70 HK$70 HK$70 HK$70 HK$70 HK$70
Kowloon East HK$70 HK$70 HK$15 HK$30 HK$30 HK$70 HK$70 HK$70
Kowloon Central HK$70 HK$70 HK$30 HK$15 HK$30 HK$70 HK$70 HK$70
Kowloon West HK$70 HK$70 HK$30 HK$30 HK$15 HK$30 HK$30 HK$15
NT East HK$70 HK$70 HK$70 HK$70 HK$30 HK$15 HK$30 HK$70
NT West HK$70 HK$70 HK$70 HK$70 HK$30 HK$30 HK$15 HK$70
Latau Island HK$70 HK$70 HK$70 HK$70 HK$15 HK$70 HK$70 HK$15

Note: The re­-delineation of the cluster boundary between Kowloon Central Cluster (KCC) and Kowloon West Cluster (KWC) with effect from April 1, but the charges will remain unchanged until further notice.(Restructuring including the Kwong Wah Hospital, the Tung Wah Group of hospitals Wong Tai Sin Hospital, our Lady of Maryknoll Hospital and its general out-patient clinics of [Kwong Wah Hospital outpatient clinics, our Lady of Maryknoll Hospital family medicine Clinic, Robert Black general out-patient, Wang Tau Hom Jockey Club general outpatient, Wu York Yu clinic and the Li Po Chun general out-patient clinics] included in the Kowloon Hospital clusters.）

Scope of Service

Elderly Transport Service
ETS is dedicated to provide transport service for elderly aged 60 or over who have mobility difficulties and their carers to attend medical appointments in public hospitals and clinics. Users first need to apply for membership to enjoy our services. ETS will then pool services for members who are travelling to the same area at the same time so that more passengers can be served. Please note that escorting services for going up or down stairs will not be provided.

How to Apply
Eligibility for Membership
                            1. Aged 60 or over; and
                            1. Have mobility difficulties but is able to go the destination independently or with the assistance of their carers.

Eligible persons can via the following ways :-

            1. complete the application form and then return the form to us by mail/email/fax or
            1. apply through the RiderWeb/ ecRide App

We will inform to the successful applicant the membership number.

Members can book a service appointment in the coming 60 days on a first-come-first-serve basis.

ETS Membership Form-0120

 Hotline 2348 0608

RiderWeb  https://ecride.hksr.org.hk/RiderWeb/#/orderservice

In addition, you can download the ecRide App from

Google Play Store  or    Apply Play Store

                       

Eligibility of Membership

Applicant for membership must meet the following requirements:

              1. Patient of HA’s hospitals or clinics;
              1. Age of 60 or above;
              1. Have mobility difficulties, but can go to waiting point at the roadside with/without the accompany persons assistance to wait for the bus;
              1. To attend the medical appointment at HA’s hospitals or clinics; and
              1. Willing to pay for the fare and follow ETS policies and regulations for members and passengers.

Fare

          1. Members have to pay the fare in cash or by Octopus of each single trip when getting onto the bus. No refund would be made on any unused services;
          2. One accompany person will be free of charge for the trip in order to take care of members using the service;
          3. Due to the limited compartment space and enable us to serve more members, members are required to make advance notification during service reservation if his/her accompany person needs to use wheelchair or walking aids;
          4. HA’s hospitals and clinics are divided into 7 clusters. Each cluster has specific area coverage of the Hong Kong Territories. ETS will charge the fare in accordance with the clusters to which the pick-up and set-down points belong. The details of fare are as follows:
Cluster of Set-down point
Cluster of Pick-up point HK Island East HK Island West Kowloon East Kowloon Central Kowloon West NT East NT West Latau Island
HK Island East HK$15 HK$30 HK$70 HK$70 HK$70 HK$70 HK$70 HK$70
HK Island West HK$30 HK$15 HK$70 HK$70 HK$70 HK$70 HK$70 HK$70
Kowloon East HK$70 HK$70 HK$15 HK$30 HK$30 HK$70 HK$70 HK$70
Kowloon Central HK$70 HK$70 HK$30 HK$15 HK$30 HK$70 HK$70 HK$70
Kowloon West HK$70 HK$70 HK$30 HK$30 HK$15 HK$30 HK$30 HK$15
NT East HK$70 HK$70 HK$70 HK$70 HK$30 HK$15 HK$30 HK$70
NT West HK$70 HK$70 HK$70 HK$70 HK$30 HK$30 HK$15 HK$70
Latau Island HK$70 HK$70 HK$70 HK$70 HK$15 HK$70 HK$70 HK$15

Note: The re­-delineation of the cluster boundary between Kowloon Central Cluster (KCC) and Kowloon West Cluster (KWC) with effect from April 1, but the charges will remain unchanged until further notice.(Restructuring including the Kwong Wah Hospital, the Tung Wah Group of hospitals Wong Tai Sin Hospital, our Lady of Maryknoll Hospital and its general out-patient clinics of [Kwong Wah Hospital outpatient clinics, our Lady of Maryknoll Hospital family medicine Clinic, Robert Black general out-patient, Wang Tau Hom Jockey Club general outpatient, Wu York Yu clinic and the Li Po Chun general out-patient clinics] included in the Kowloon Hospital clusters.）