“Accessible Hire Car Service”, found in 2008, aims at providing barrier-free transport service for wheelchair users and their accompanying persons to travel to and from:

      • Hospitals
      • Schools
      • Workplaces
      • Tourist Spots
      • Any place in Hong Kong

Service Hours

Transport Service Hours:
7:00am to 11:00pm

Customer Service Office Hours:
Every Monday to Friday:
9:00am to 5:30pm
Closed on Saturday, Sunday and Public Holiday

Service target

Wheelchair users and their accompanying persons

Application

    1. Register as member (free of charge; wheelchair users holding Hong Kong ID are eligible)
    2. Book for service up to 3 calendar months

Maximum Capacity 

1 wheelchair user + 5 accompanying persons OR

2 wheelchair users + 2 accompanying persons

Service Charge

Service Hotline 8106 6616

Service Leaflet

Features

Care for wheelchair users

    •  Serve wheelchair users only
    • Understand your needs and give special attention and care
    • Provide another transport options

Age-friendly vehicles

    • Adapted for 2 wheelchair spaces
    • No need to transfer seats; Stay in your own wheelchair throughout the trip

Easy and convenient booking

    •  Simply call to book for car service
    • Make a booking within 3 calendar months

Reliable and quality service

    • Accept urgent bookings and will provide a quick response
    • Provide services at your expected time

Professional and experienced team

        •  Professional and experienced team with  more than 30 years of experience in providing accessible transportation services

Safety equipment

        • Understand and comply with safety standards, including power strain, wheelchair restraint and occupant safety systems

Amazing travel experience

        • Fast and direct transportation to your destination
        • Personalized services where there is no need to share your ride with strangers

Additional support to the underprivileged group

        • Octopus Rehabilitation Transportation Service Scheme supports wheelchair users with financial difficulties in using AHC
        • Click here to know more

Users Sharing

AHC User Photo

Both Mr. and Mrs. Lai are wheelchair users. They rarely travel outside of their home because they have never been able to board on the same bus due to vehicles having only one wheelchair securement space. If the wheelchair space is occupied, they have to wait for another bus. If they take taxi, the fare is too high. The couple is grateful for the “Octopus Rehabilitation Transportation Subsidy Scheme” which facilitated them to celebrate their 25th Silver Wedding Anniversary at Sai Kung.

Compartment Cleaning

In response to the COVID19 pandemic,  “Accessible Hire Car Service” arranged service provider to conduct the “Nano-Photocatalyst” spraying technology to medically disinfect the compartment regularly. All places (internal & external) of the vehicles were coated with disinfectant spray to improve the hygiene of the  compartment and protect the health of passengers.

Collaboration Parties

Octopus Cards Limited

Octopus Cards Limited


Hong Kong Jockey Club

Hong Kong Jockey Club

Photo Gallery

Wheelchair Size Restriction

Length
(mm
 / inch)

Width
(mm
 / inch)

Height

(Including User)
(mm
 / inch)

Front Seat

1020 / 40

690 / 27

1325 / 52

Back Seat

1070 / 42

690 / 27

1390 / 54.5

Length
(mm
 / inch)

Width
(mm
 / inch)

Height

(Including User)
(mm
 / inch)

Front Seat

980 / 38.5

660 / 26

1300 / 51

Back Seat

1020 / 40

660 / 26

1320 / 52

Service Terms and Conditions

The Hong Kong Society for Rehabilitation (HKSR) reserves the right to suspend all AHC services for service users having unsettled outstanding bills.

All service terms and conditions are subject to change by HKSR without prior notice and the latest announcement prevails in case of any changes.

AHC service does not have the compensation mechanism and no compensation will be given to unsuccessful provision of service or unsuccessful pick up on-time. If the passenger does not accept the waiting time and decides to leave by his / her own way, no cancellation fee will be charged.