“Accessible Hire Car Service”, found in 2008, aims at providing barrier-free transport service for wheelchair users and their accompanying persons to travel to and from:

      • Hospitals
      • Schools
      • Workplaces
      • Tourist Spots
      • Any place in Hong Kong

Service Hours

Transportation Service Hours:
7:00am to 11:00pm

Customer Service Office Hours:
Every Monday to Saturday:
9:00am to 5:30pm
Close on Sundays and Public Holidays

Service target

Wheelchair users and their accompanying persons

Application

    1. Register as member (free of charge; wheelchair users holding Hong Kong ID are eligible)
    2. Book for service up to 3 calendar months

Maximum Capacity 

1 wheelchair user + 5 accompanying persons OR

2 wheelchair users + 2 accompanying persons

Service Charge

Service Hotline 8106 6616

Features

Care for wheelchair users

    •  Serve wheelchair users only
    • Understand your needs and give special attention and care
    • Provide another transport options

Age-friendly vehicles

    • Adapted for 2 wheelchair spaces
    • No need to transfer seats; Stay in your own wheelchair throughout the trip

Easy and convenient booking

    •  Simply call to book for car service
    • Make a booking within 3 calendar months

Reliable and quality service

    • Accept urgent bookings and will provide a quick response
    • Provide services at your expected time

Professional and experienced team

        •  Professional and experienced team with  more than 30 years of experience in providing accessible transportation services

Safety equipment

        • Understand and comply with safety standards, including power strain, wheelchair restraint and occupant safety systems

Amazing travel experience

        • Fast and direct transportation to your destination
        • Personalized services where there is no need to share your ride with strangers

Additional support to the underprivileged group

        • Octopus Rehabilitation Transportation Service Scheme supports wheelchair users with financial difficulties in using AHC
        • Click here to know more

Users Sharing

AHC User Photo

Both Mr. and Mrs. Lai are wheelchair users. They rarely travel outside of their home because they have never been able to board on the same bus due to vehicles having only one wheelchair securement space. If the wheelchair space is occupied, they have to wait for another bus. If they take taxi, the fare is too high. The couple is grateful for the “Octopus Rehabilitation Transportation Subsidy Scheme” which facilitated them to celebrate their 25th Silver Wedding Anniversary at Sai Kung.

Achievement

9th Anniversary of Accessible Hire Car Service: 
As at 31 March 2017, Accessible Hire Car performed a total of 319,870 orders.

Collaboration Parties

Octopus Cards Limited

Octopus Cards Limited


Hong Kong Jockey Club

Hong Kong Jockey Club

Photo Gallery

Wheelchair Size Restriction

Length
(mm
 / inch)

Width
(mm
 / inch)

Height

(Including User)
(mm
 / inch)

Front Seat

1020 / 40

690 / 27

1325 / 52

Back Seat

1070 / 42

690 / 27

1390 / 54.5

Length
(mm
 / inch)

Width
(mm
 / inch)

Height

(Including User)
(mm
 / inch)

Front Seat

980 / 38.5

660 / 26

1300 / 51

Back Seat

1020 / 40

660 / 26

1320 / 52

Service Terms and Conditions

The Hong Kong Society for Rehabilitation reserves the right to suspend all AHC services for service user having unpaid outstanding bills.

The Hong Kong Society for Rehabilitation reserves the right to change the service terms and conditions. All service terms and conditions are subject to change without prior notice and the latest announcement prevails in case of any changes.

No compensation will be given to unsuccessful service delivery or unsuccessful on-time pick-up. If the passenger does not accept the waiting time and decide to leave by his / her own way, no cancellation fee will be charged.