《The Tam Shiu Charitable Trust Rehabilitation Transportation Subsidy Scheme》
The Tam Shiu Charitable Trust (TSCT) and The Hong Kong Society for Rehabilitation (HKSR) jointly launch the “The Tam Shiu Charitable Trust Rehabilitation Transportation Subsidy Scheme” (TSCTRTSS) to offer wheelchair users equal opportunities in using accessible transportation service.
The Scheme is subsidized by the TSCT to enable wheelchair-bound persons with financial difficulties to use the Accessible Hire Car (AHC) Service provided by the HKSR in attending medical appointments and treatments in public hospitals and clinics. The Scheme aims to facilitate the beneficiaries to better integrate into the community, thereby contributing to building a harmonious and caring society.
《Target Beneficiaries》
- Wheelchair users who are beneficiaries of the Comprehensive Social Security Assistance Scheme (CSSA); or
- Wheelchair users who have proof of certificate issued by the Community Care Fund (CCF)
《Reservation Hotline》8106 6616
《Customer Service Office Hours》
Monday to Friday from 9:00 a.m. to 5:30 p.m.
(Closed on Saturday, Sunday and Public Holidays)
《Membership Application》
Eligible wheelchair users can click the link below or scan the QR code, input the personal information for membership registration and upload the required documents.
《Subsidy Format》
The subsidy amount per single rip for members of this scheme will be $290. Apart from the subsidy amount, passenger is required to pay the below amount according to region (every single trip):
| Boarding Region | Destination Region – with effective from 1 April 2024 | |||
| Region 1 | Region 2 | Region 3 | Region 4 | |
| Region 1 | HK$41 | HK$93 | HK$113 | Not applicable |
| Region 2 | HK$93 | HK$41 | HK$93 | Not applicable |
| Region 3 | HK$113 | HK$93 | HK$41 | Not applicable |
| Region 4 | Not applicable | Not applicable | Not applicable | Not applicable |
Region 1： Central & Western District / Eastern District / Southern District / Wan Chai District
Region 2： Kowloon City District / Kwai Tsing District / Kwun Tong District / Sai Kung District / Sham Shui Po District / Tsuen Wan District /Wong Tai Sin District / Yau Tsim Mong District
Region 3： Island District / North District / Sha Tin District / Tai Po District / Tuen Mun District / Yuen Long District
Region 4： Hong Kong International Airport / Hong Kong-Zhuhai-Macao Bridge (HZMB) Hong Kong Port
Above charges include all tunnel toll expenses (apart from the Tai Lam Tunnel & Western Harbour Crossing Tunnel, the related expenses will be charged on actual basis).
《Terms and Conditions》
- Only wheelchair users are eligible to join the Scheme.
- Applicants for the Scheme are required to first complete the AHC Service membership application form and submit this form together with a copy of their CSSA proof document issued by the Social Welfare Department or proof of certificate issued by the Community Care Fund and their copy of Hong Kong Identity document.
- The Scheme only accepts advance bookings for the hire car service within three calendar months. The bookings will be processed on a first-come-first-served basis subject to limited quota.
- To allow more needy users to benefit from the Scheme, each eligible member is entitled to a maximum of 2 round journeys (4 trips in total) per month. If a member has already enjoyed the subsidized service or has successfully booked the service in the last calendar month, he/she will be put on the wait list for service booking in the ensuing month. Applicants will be notified of the results of their wait list bookings by the AHC customer service assistant about 1 week prior to the requested service day.
- Any member canceling the booking, changing the service time or location, being absent or late for over 15 minutes in boarding the car on the service day is subject to paying an administrative fee of HK$200 per trip.
- In order to better protect customers’ interests, the service is only available for eligible TSCTRTSS members and their companions when using the service. Members may be required by our driver to present valid identity document for verification of the identity when using the Accessible Hire Car Service. If the passenger is not the eligible member or unable or refuses to provide the identity document; HKSR will charge the non-scheme price or cancel the service and charge the order cancellation fee. The present of identification document at the above-mentioned situation will be applied for the purpose of identity verification only. HKSR will not collect or keep the document for other purposes.
- In case of disputes regarding the Scheme’s service arrangements, charges or subsidies, TSCT and HKSR reserve the right of final decision.
